our products
CINDY - for Telecommunications & Internet Service Providers
CINDY is the operational management solution for Service Providers. Utilising the extensive experience our our development and management team, and developed in conjunction with Bell Networks (a Telecommunications Service Provider) CINDY is an all inclusive solution for all your Operational Management needs. CINDY is currently in Phase 3 Development, and is expected to be available for release in June 2007.
The idea behind CINDY is a All-in-One solution for all your requirements, there is no need for any other systems, spreadsheets or software to run your telecommunications business.
Some of the features of CINDY include (but not limited to):-
- Customer Relationship Management (CRM) - Customer Management, Interactions, Contracts, Agreements, and Services Management
- Billing / Invoicing - Production of Monthly / Quarterly Bills and Invoices, Credit Management, & Payments Solutions (Cheque, BPAY, Credit Card)
- Rate Plan Management - Configured to suit your requirements on ALL call types
- Supplier Management - Management of products / services offered to your clients, through your suppliers
- Dealer Management - Contact Information, Sales Information and Commission Reporting on your dealer sales
- Reporting - Reports are customisable to suit your requirements
- Provisioning - Automated provision of services, churn management with all major suppliers
- Credit Management - Automated Credit Management, to ensure customers pay their bills!
- User Management - Security for Users to ensure not all components are available to users of the system
- Online Customer Portal - Integrated Customer Portal for Bill Payments and Viewing Bills online
More features are added on a consistent basis, and due to its Modular design, CINDY can be customised to suit your exact requirements. Part of the product feature is 24 hour Product Support to ensure smooth operation of your Operations.
Contact Us to find out more information